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Product Information2
Fault Information3
Your InformationImportant Information
Available for KickScooters, Self-Balancing products, and GoKarts. Other products are in preparation.
- Before submitting your repair request, please have the following information ready:
- A valid phone number, email address, and shipping address
- Proof of purchase
- Clear photos or videos showing the product issue
Please fill out all of the information and submit it to us. This will create a service request case in our system. Your request will be validated as soon as possible and we will reply with further instructions at that time. Do not submit more than one request per serial number. Doing so will reset your place in line.For user privacy, please refer to https://us-en.segway.com/regulation/privacy-policy.html
By clicking “OK”, you acknowledge, understand, and agree to the above terms.